1. The restaurant: layout and equipment 2. Restaurant staff: front of house and back of house 3. Good hygiene practices in restaurants: personal hygiene and food handling 4. Raw material supply: order, receipt and storage 5. Preparation of recipes: product sheet and different culinary techniques 6. Back of house preparation: mise en place 7. Setting up front of house and hosting 8. Service begins: front of house and back of house service 9. Desserts and cocktails 10. Post service: saying goodbye to guests and preparing for the next service.